Publishing Consultation
Cancellation Policy
Event Cancellation & Refund Policy The following policy covers all events organized by The Vega Group and applies to all circumstances. Please carefully review the following when booking. By registering to attend a Vega Group event, you agree to the following: Registration Your registration is not complete until full payment is received. Registration the named attendee only and can¬not be transferred during the event dates. If you cannot attend the event, please contact us. Substitution and Transfer Transferring your ticket to someone else You may transfer your seat to a friend or colleague assuming payment has been received in full. Our policies also apply to substitutes. • You must submit a transfer request from the email used to register. Only one transfer request will be entertained for ticket purchased. Cancellation 1. Online Events All online event tickets are non-refundable. It's participants' responsibility to be able to access the online events using Zoom. There are no refunds for missed attendance or delays due to technical issues, connectivity or other problems. Please carefully review the time/time zone to join on time. If you purchased a multi-module ticket, the full ticket is non-refundable if you decided to cancel a part of the modules. 2. In-Person Masterclasses & Retreats If you must cancel your booking, please submit a written notice to our email address listed on the order confirmation email. If we receive a valid cancellation request, we will process as below: Valid Notice Received Within: Refund: More than two (2) months prior to the even a 50% refund will be issued Between two (2) months and one (1) month prior to the event a 25% refund will be issued Less than one (1) month prior to the event no refund will be issued For All Events This policy applies to all circumstances including reasons such as: transportation disruptions and cancellations, border closures, travel visas being declined, illness, travel or health advisories and quarantines. All participants acknowledge that changes in itinerary, location, content, host or other arrangements may happen with little or no notice before the event date, in response to reasons including but not limited to: weather events, security events, closed borders, public health scares, host or team sickness or injury. The Vega Group reserves the right to do so at any time, although we will make every attempt to make decisions jointly with the participants.
Contact Details
info@vegaunleashed.com